Tag Archives: customer retention

The business that cried sale

When a retail business has a sale and says “limited time” or “offer ends soon” and then on the last day deliberately extends the offer by “one more day”, it sends all the wrong messages. What, the sale stiffed, you … Continue reading

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The Betterizer

Does your business have one? Amazon does. Just click on their Betterizer tab and you are asked what you like in music, movies and books. The result is they now have a better idea of what will entice you to … Continue reading

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