Monthly Archives: September 2013

Wobbly Tables

This goes into the “makes me nuts” category. There is nothing worse when sitting down at your table in a restaurant to find out it wobbles. It should not be that difficult for the restaurant to check each one before … Continue reading

Posted in Customer Service, Food and Dining | Tagged , | Leave a comment

Marketing Genius

Have you ever bought a pair of men’s socks that have a piece of crinkly tissue paper placed in one of the socks? Have you noticed that the socks with the tissue paper are way more expensive than a similar … Continue reading

Posted in Marketing | Tagged , , , , , , , | Leave a comment

Wise words #12

On keeping your commitments, to yourself and others…. “Too often we sacrifice important on the alter of the urgent.” Michael Hyatt, Intentional Leadership

Posted in Human Behaviour, Motivation | Tagged , , , , , | Leave a comment

The business that cried sale

When a retail business has a sale and says “limited time” or “offer ends soon” and then on the last day deliberately extends the offer by “one more day”, it sends all the wrong messages. What, the sale stiffed, you … Continue reading

Posted in Advertising, Business, Customer Service, Marketing | Tagged , , , , | Leave a comment

My personal web site

I finally finished the long overdue upgrade on my personal web site. Actually it has been more of a complete rebuild as it has gone from a business to a personal theme. There are still a few things to be … Continue reading

Posted in Branding, Web | Tagged , , | Leave a comment